Finding Purpose in Caregiving

Jordan Villalobos never set out to become a caregiver. His journey into the field began with family—when his grandfather fell ill, Jordan stepped up to help. What started as an act of love soon became a passion. After moving from Washington to Oregon, he noticed an abundance of caregiving jobs and decided to apply, never imagining it would turn into a career. When he joined Family Resource Home Care, everything changed. “I instantly fell in love with it,” Jordan recalls. “I’m getting paid to improve someone’s life and make their day a little better.”

One of Jordan’s most memorable clients was a man who struggled with quitting smoking. Instead of letting it become a barrier, Jordan and the client worked together to find a compromise. “We really enjoyed each other’s company,” he says. “It showed me that people are truly grateful for the care we provide.”

Jordan’s Natural Transition to Leadership

Jordan’s dedication to caregiving soon led him to an even greater opportunity. In November 2024, after less than a year in the field, he moved into the role of Caregiver Manager at the Eugene Branch. For Jordan, the transition was about impact—he saw the chance to touch even more lives, not just through direct care, but by shaping the caregivers who provide it.

“I realized that how I train caregivers during orientation really defines how they will be out in the field,” he explains. “Our clients deserve the best, and I want to make sure every caregiver feels supported and prepared.”

Through his new role, Jordan has gained a deeper understanding of the business side of home care, from insurance policies to Veterans Affairs benefits. He appreciates learning how these elements come together to provide clients with the care they need. Most importantly, he values the opportunity to grow within a company that supports his development.

Supporting Caregivers Through Experience in Eugene

Having been a caregiver himself, Jordan understands the daily challenges that come with the job. “It’s so helpful to have that background,” he says. “I can answer questions not just about policies, but about real-life situations. I know what it’s like to feel like you’re on an island, and I want caregivers to know that my door is always open.”

Jordan also has a special insight into working with high-needs clients. He uses his experience to guide caregivers through difficult cases, offering practical advice and emotional support. His goal is to ensure that every caregiver feels confident in their ability to provide exceptional service.

Advice for Caregivers and Clients

For those considering a career in caregiving, Jordan encourages them to give it a try. “Caregiving is hard work, but it’s incredibly rewarding. Some days will make you question everything, but then you’ll have those moments that remind you exactly why you do it. If helping people fulfills you, it’s always worth it in the end.”

When it comes to clients who may feel hesitant about receiving care, Jordan believes in taking small steps. “I always try to understand what makes them uncomfortable and work from there. Sometimes, just having a meet-and-greet with a caregiver can ease those fears. If it’s not the right fit, they always have the choice to change their minds. Our goal is to help with daily activities while ensuring they maintain their dignity and independence.”

A Future Built on Compassion

Jordan Villalobos’ journey from caregiver to Caregiver Manager is a testament to the power of dedication and compassion. What started as a family responsibility has grown into a meaningful career where he now inspires and supports other caregivers. As he continues to grow in his role, Jordan remains committed to ensuring that both clients and caregivers in Eugene receive the best possible experience.

Join Our Compassionate Team – Culture Beyond Compare

If Jordan’s journey has sparked your interest in the fulfilling world of caregiving, we invite you to embark on your own transformative path. Family Resource Home Care is always on the lookout for dedicated individuals who are passionate about making a difference in the lives of others. With over 30 locations spanning across Washington, Oregon, Colorado, and Idaho, there’s an opportunity waiting for you to join our compassionate community. Whether you’re an experienced caregiver or considering a career change, take the leap and explore the rewarding realm of caregiving with us. Discover the joy of creating meaningful connections and making a positive impact on the lives of those in need. Your journey begins here – join us in spreading warmth, care, and support.