Testimonials

Testimonials

Below are just a few of the kind notes from clients, caregivers, and referral partners, that we’ve received over the years, which attest to our excellent service. 

 

Client Testimonials

“I don’t know how to put this strongly enough into words, how important Heidi has become in my mom’s life. My mom will call us in the early morning, confused and anxious, asking when Heidi will be coming. She doesn’t always remember Heidi’s name but she always remembers that she is a friend and has made such a difference in my Mom’s life. Our family could not be happier and we want your company to know this.”

– Client, 2020

“My dad was in his final days of life, and my brother and I were so frazzled and stressed about that we finally had to call for help. We wish that we had done it sooner. Thanks to the caregivers at Family Resource, we finally got to relax and just spend time with dad. We had the caregivers come in 24/7. The people knew what they were doing, and we especially liked the daytime person, Sam, who treated dad like a member of his own family. Thank you Family Resource (and thank you Sam) for taking care of my family.”

– Client, 2020

“As a former client of Family Resource, I would most certainly recommend them as a source of assistance with the daily requirements of recuperation at home. The assistants they provide are not only qualified and well-suited to, but pleasant and solicitous of, the client’s needs. I feel that my recuperation was well-attended to and, perhaps accelerated, by the concern of Family Resource Home Care.”

– Client 2019

“You exceeded my expectations… I am very thankful that I found your organization.”

– Client, 2019 

“Your office was always kind and helpful whenever I called with questions or concerns.” 

– Client, 2018

“Outstanding care from an outstanding caregiver! Prompt – Kind – Efficient – Lovely – Warm & Caring. Excellent! Very pleased with services.” 

– Client, 2018

“We are very thankful for the competent and loving care that all the caregivers have given our Mom. Cascade has been very understanding in being flexible to arrange caregivers that blend well with both of our parents, who are 93, so that the best care can be given. As a health care professional myself, I highly recommend this agency for in-home care for your family members.”

– Client, 2016

“Our family has had Family Resources caregivers for 6 to 7 years now, and this company and its caregivers have been absolute lifesavers. We began by introducing caregivers to my Mom, who had dementia. The respite care allowed Dad a break and I think, saved his life. Two months after Mom died, Dad fell, and required 24/7 care. The caregivers all were focused on Dad’s welfare. Because of them, he was able to go back to part-time caregiving. Recently, Dad fell and broke his hip and has been back to 24/7 care again. This sounds like a calm, orderly set of events. In each case, I was looking for help in distress, and I was experiencing moments of silent panic, knowing I was not a qualified caregiver. The staff — have been phenomenal. I called up, sometimes with very little notice, and I had a schedule within a day. These folks really mobilized! They keep me up to date, they let me know if there is a concern, and they listen to my concerns and we work on a solution together. If I could give Family Resources Home Care 10 stars, I would!”

– Client, 2018

 

Caregiver Testimonials

“FRHC is a company that cares, not only about the clients but the caregivers as well. Open communication, I would bet my next check that I could call the CEO if I had a concern and he would not only answer but help me seek the solution to my problem.”

– Caregiver, 2019

The Palouse office is incredible. Those ladies deserve a great deal of commendation for what they do. The atmosphere and culture of the company is great. I would highly recommend working here to a person wanting to work in this field. I felt very valued here.”

– Caregiver, 2018

“I have had such a wonderful time working here and have truly enjoyed the clients! Thank you so very much for the time and opportunity I had to work for such a great company.”

– Caregiver, 2020

“Thank you for being such wonderful ladies there in the Tri-Cities office. I always highly recommend your company. And I love the little birds you guys now have in the office. So all in all, you guys are amazing!”

– Caregiver, 2020

“The Spokane office was super helpful with scheduling needs and opportunities. They are very understanding and a pleasure to work with!”

– Caregiver, 2019

“FRHC is my all-time agency. It’s the only place I have worked and felt truly satisfied. The staff in Bellevue are awesome. Joyce and Celina did a great job ensuring that I got hours and had satisfaction with my clients. I hope to come back one day and work with this team once more!”

– Caregiver, 2019

“Now that I am at the end of my nursing school journey and am licensed as an RN, I wanted to give my notice that I will be leaving Family Resource. While it is bittersweet to leave, I wanted to express my immense gratitude for being such wonderful supervisors and making this one of the best jobs I’ve ever had! I truly appreciate your flexibility, support, and kindness and I will happily recommend the company to anyone, both caregivers and potential clients.”

– Caregiver, 2020

“Everyone I’ve talked with, for whatever reason and at whatever time of time, with Family Resource has been so very kind and understanding. It’s been such a difference compared to the company I left just prior to joining the team.

So thank you for being such wonderful ladies in the office. I always highly recommend your company. So all in all you guys are amazing!”

– Caregiver, 2020

 

Statements from Our Referral Partners

“I am a social worker for a local hospice and the caregiver of one of our patients needed additional caregivers to relieve her. I called Family Home Care and the response was immediate and a consult was scheduled and a caregiver was assigned that same day when the family caregiver needed it. Very professional and efficient! Communication seamless!”

– Boise Referral Source, 2018

We have a positive experience with Family Resource Home Care. The staff at Family Resource are quick and liable. I am impressed by that. I would highly recommend your company to my residents and their families. Keep up the good work.”

– Seattle Referral Source, 2020 

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