Family Resource Home Care Receives 2023 Best of Home Care® – Employer of Choice Award & Leader in Training

 Announcing today that our Tri-Cities branch has received the 2023 Best of Home Care – Employer of Choice Award & Leader in Training from HCP. The Employer of Choice Award & Leader in Training is granted only to the top-ranking home care providers, based on employee satisfaction scores gathered by HCP, an independent satisfaction research firm. The Leader in Training Award recognizes home care businesses that consistently provide an outstanding level of staff education. Family Resource Home Care is recognized among the best employers of in-home caregivers in the region.

“We’re excited to congratulate Family Resource Home Care for their well-deserved achievement: earning the Best of Home Care – Employer of Choice Award & Leader in Training,” says Todd Austin, President of HCP. “Since these awards are based on employee feedback, it shows the dedication Family Resource Home Care has to provide their employees with a great working experience, ensuring clients have well-trained, compassionate caregivers.”

Best of Home Care – Employer of Choice & Leader in Training award-winning providers work with HCP to gather feedback from their caregivers via live phone interviews each month. Because HCP is an independent company, it is able to collect honest and unbiased feedback.

“At HCP, our mission is to help home care businesses create an experience that goes beyond client and employee expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Family Resource Home Care that provide a truly outstanding employment experience, we know we’re on the right track. Family Resource Home Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential clients and caregivers.”

To find out more about our commitment to experience, please contact us!

About HCP

HCP leads the home-based care industry in experience managementtraining, and reputation management. Through its Care Intelligence Platform, HCP empowers providers in home care, home health, and hospice to attract and retain employees during workforce shortages. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores.  For more information, visit https://www.homecarepulse.com/.