Family Resource Home Care Receives 2023 Best of Home Care® – Provider of Choice Award
Announcing today that our Palouse branch has received the 2023 Best of Home Care – Provider of Choice Award from HCP. The Provider of Choice Award is granted only to top-ranking home care providers, based on client satisfaction scores gathered by HCP, an independent satisfaction research firm for home care. We are recognized among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We’re excited to congratulate Family Resource Home Care for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” says Todd Austin, President of HCP. “It’s wonderful to see the hard work that Family Resource Home Care is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care – Provider of Choice award-winning providers have contracted with HCP to gather feedback from their clients by conducting live phone interviews with their clients each month. Because HCP is a third-party company, it is able to collect honest and unbiased feedback.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “We are happy to recognize Family Resource Home Care as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
To find out more about our commitment to experience, please contact us!
HCP leads the home-based care industry in experience management, training, and reputation management. Through its Care Intelligence Platform, HCP empowers providers in home care, home health, and hospice to attract and retain employees during workforce shortages. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores. For more information, visit https://www.homecarepulse.com/.