It is of the utmost importance to us to find a caregiver who will establish a warm and respectful relationship with you. Sometimes a great, lasting connection is made instantly, other times it may take a couple of tries. Once we have you set up on a regular schedule, you should have the same caregiver every visit. We cannot guarantee it, however, since caregivers do go on vacation, get sick, or have unexpected emergencies. If for any reason, your regular caregiver cannot fill an assigned shift, we will do everything we can to provide you with a substitute. Making sure that a qualified caregiver is at your door when promised is our commitment to you.