Providing the most qualified caregivers is one of the things we do best. We perform thorough reference and criminal background checks, on both local and national levels. We verify Social Security numbers and work eligibility. In addition, our caregivers receive training in a classroom setting and on-site in care facilities and client homes. Almost all have certification as a Home Care Aide or Certified Nursing Assistant (CNA). After each shift, caregivers are required to report on the condition of their client and tasks completed during the shift. Our staffing supervisors provide ongoing caregiver supervision and stay in regular contact with clients and families. You can request a new caregiver at any time.
But nothing, however, can substitute for experience and compassion. Many caregivers have been with us for 8, 10, even 15 years. The commitment, support, and respect we give our caregivers, including industry-leading pay and benefits, has produced a skilled, dedicated, responsive and loyal staff.