Providing highly qualified caregivers is one of the things we do best. As part of our hiring process, we conduct thorough reference and criminal background screenings, including driving record reviews and national offender registry checks, all on a local and national level. We verify Social Security numbers and work eligibility. In addition, our caregivers receive training in a classroom setting and on-site in care facilities and client homes. Almost all have certification as a Home Care Aide or Certified Nursing Assistant (CNA). Our caregiver managers provide ongoing caregiver supervision and stay in regular contact with clients and families. You can request a new caregiver at any time. But nothing, however, can substitute for experience and compassion. Many caregivers have been with us for 8, 10, or even 15 years. The commitment, support, and respect we give our caregivers, including industry-leading pay and benefits, has produced a skilled, dedicated, responsive, and loyal staff.