Family Resource Home Care Receives 2022 Best of Home Care® – Provider of Choice Award
Meridian, ID – Family Resource Home Care announced today that it has received 2022 Best of Home Care® – Provider of Choice Award from Home Care Pulse. This award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse. Family Resource is now ranked among a small handful of home care providers across the country who have proven their ability to provide the highest quality care to clients.
“We want to congratulate the Boise branch on receiving both the Best of Home Care – Provider of Choice Award,” says Todd Austin, President of Home Care Pulse. “Since this award is based on real, unfiltered feedback from clients and caregivers, “Boise has proven their dedication to providing a great work environment and solid training to employees while maintaining its focus on client satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in-home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients via live phone interviews each month. Because Home Care Pulse is an independent company, it can collect honest and unbiased feedback. In addition to the Boise branch’s recognition, Family Resource earned eight other Home Care Pulse awards for both Employers of Choice and Provider of Choice at its Bellevue, Arlington, Palouse, Seattle, Spokane, Tacoma, and Tri-Cities locations.
“We are so grateful for these commendations which would not be possible without the exceptional caregivers and office staff who strive for quality each day,” said Jeff Wiberg, CEO of Family Resource Home Care.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “We’re thrilled to recognize Family Resource Home Care Boise as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about Family Resource Home Care’s commitment to excellence, please visit www.familyresourcehomecare.com or call 800.775.6380.
About Family Resource Home Care
Family Resource Home Care is the largest independent provider of home care services based in the Pacific Northwest and one of the largest in the United States. The Company provides home care services that include but are not limited to personal care such as bathing, dressing and help with medications, meal planning and preparation, light housekeeping, and companion care. The Company also provides care for clients facing dementia and Alzheimer’s Disease as well as end-of-life, transitional, and respite care. Family Resource Home Care is focused on empowering clients to continue living at home by providing them with home care services that address their unique challenges. The Company is headquartered in Liberty Lake, WA, and has field offices in Arlington, Bellevue, Burlington, Kennewick, Liberty Lake, Seattle, Spokane, Tacoma and Yakima in Washington State, Boise and Moscow in Idaho, and Bend, Corvallis, The Dalles, Eugene, Hillsboro, Lincoln City, Newport, Pendleton, Portland, Tigard, and Salem in Oregon. More information on the Company and its services can be viewed online at www.familyresourcehomecare.com.
About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/.