Family Resource Home Care Receives Nine 2022 Best of Home Care® Awards
Family Resource Home Care announced today that it has received nine Best of Home Care® Awards from the annual Home Care Pulse report that honors agencies that achieve best-in-class client and caregiver satisfaction scores in the Provider of Choice and Employer of Choice category from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse.
Family Resource is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees. Boise, Spokane, and Bellevue earned awards as Provider of Choice. One of many satisfied clients illustrated “The compassion and dedication from all of the caregivers as well as the office staff are top-notch,” while another expressed “We have been using Family Resource Home Care for many years and they have provided excellent service.”
Additionally, Arlington, Bellevue, Palouse, Seattle, Tacoma, and the Tri-Cities branches won the Employer of Choice award of which several employees have expressed “This is hands down the best agency I have worked for. The benefits are affordable. The training is amazing. And we improve more lives.”
“We want to congratulate FRHC on receiving these Best of Home Care Awards,” says Todd Austin, President of Home Care Pulse. “Since this award is based on real, unfiltered feedback from clients and caregivers, FRHC has proven its dedication to providing a great work environment and solid training to employees. We are pleased to recognize their dedication to quality, professionalism, and expertise in-home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it can collect honest and unbiased feedback.
“We are so grateful for these commendations which would not be possible without the exceptional caregivers and office staff who strive for quality each day,” said Jeff Wiberg, CEO of Family Resource Home Care.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “We’re thrilled to recognize Family Resource Home Care as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about Family Resource Home Care’s commitment to excellence, please visit www.familyresourcehomecare.com or call 800.775.6380.
About Family Resource Home Care
Family Resource Home Care is the largest independent provider of home care services based in the Pacific Northwest and one of the largest in the United States. The Company provides home care services that include but are not limited to personal care such as bathing, dressing and help with medications, meal planning and preparation, light housekeeping, and companion care. The Company also provides care for clients facing dementia and Alzheimer’s Disease as well as end-of-life, transitional, and respite care. Family Resource Home Care is focused on empowering clients to continue living at home by providing them with home care services that address their unique challenges. The Company is headquartered in Liberty Lake, WA, and has field offices in Arlington, Bellevue, Kennewick, Liberty Lake, Seattle, Spokane and Tacoma in Washington State, Boise and Moscow in Idaho, and Bend, Corvallis, The Dalles, Eugene, Hillsboro, Lincoln City, Newport, Pendleton, Portland, Tigard, and Salem in Oregon. More information on the Company and its services can be viewed online at www.familyresourcehomecare.com.
About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/.