Family Resource Home Care, the Pacific Northwest’s largest home care provider, has acquired Specialty Service Solutions. Based in Moses Lake, Washington, Specialty Service Solutions will integrate operations with Family Resource’s existing location in that market. The purchase adds further density to Family Resource’s Washington state presence, where it now covers a majority of the region’s aging population. The addition of Specialty Service Solutions brings the company’s total locations to 35 across Idaho, Oregon, and Washington.


“Specialty Service Solutions is a fantastic addition to our growing Moses Lake operation. We’ve been aware of their strong presence and reputation in the market for quite some time and the ability to integrate them into our company is an honor,” said Hector Barragan, CEO of Family Resource Home Care. “Their team brings additional market intelligence and expertise that will be valuable as we continue to expand our services in central Washington.”


Family Resource is the largest independent home care agency in the Northwest and one of the largest in the United States. It provides services primarily to the elderly such as personal care, medication management, meal preparation, housekeeping, companionship, dementia support and end-of-life, transitional, and respite care. The company has scaled from eight locations in 2019, now reaching across Washington, Oregon and Idaho.


“After founding Speciality Service Solutions, LLC in 2017 with over 20 years in healthcare, I was motivated by the desire to provide a needed service that makes a difference in people’s lives,” said Emilie Milburn, founder, and owner of Specialty Service Solutions, LLC. “I’m excited to be able to integrate my business with Family Resource, while retaining roles for all of my office and caregiving staff with Family Resource Home Care.” said Milburn.


Milburn has been named branch manager for Family Resource Home Care’s existing Moses Lake branch. “With Emilie, not only did we find a fantastic home care agency to acquire, we also found a fantastic leader and team who will help elevate our current operations in the market,” said Barragan. “With any acquisition, it’s always a great feeling to know that you can retain the people who have worked so hard to create a thriving business.”


“I’ve spent years scaling my business and I look forward to the added support that comes from an agency of the size, scope and sophistication of Family Resource,” said Milburn. “It’s rewarding to continue to serve those in need in our community.”


As Family Resource continues to expand through acquisitions and entering into new markets, it remains committed to identifying agencies with aligned values. The company aims to help owners feel assured that they’re selling to a company committed to upholding the reputation they’ve worked so hard to establish.


About Family Resource Home Care

Family Resource is headquartered in Liberty Lake, WA, and has field offices in across Idaho, Oregon and Washington. In 2020, the company entered an investment partnership with Great Point Partners, a healthcare-focused private equity group based in Greenwich, CT. As one of Great Point’s portfolio companies, Family Resource is pursing ongoing strategic market share growth, industry acquisitions and geographic expansion.

More information about Family Resource and its services can be viewed online at



Sasha Weiler, Chief Growth Officer

Family Resource Home Care