At Family Resource Home Care, we are overjoyed and immensely proud to announce that our Eugene Branch has been honored with prestigious awards from Activated Insights, further solidifying our commitment to excellence in the home care industry. We are thrilled to share the news that we have been recognized as the Eugene Best of Home Care Provider of Choice and Leader in Training.

The Provider of Choice Award

Earning the Provider of Choice award underscores our commitment to delivering exceptional care and fostering a positive client experience. Activated Insights has established rigorous criteria for this accolade, requiring a minimum of 12 client surveys to qualify, maintaining less than 15% of clients on “Do Not Contact” status for the year, being a trusted Activated Insights Provider for a continuous six-month period, and achieving a commendable OSAT (Overall Satisfaction) score of 8.75.

This recognition signifies not only our dedication to providing top-quality care but also a tribute to the hard work and commitment of our caregivers. It serves as a clear indication that our clients appreciate the value and support they receive, and we are thankful for the positive feedback that has earned us this prestigious acknowledgment.

The Leader in Training Award

The Leader in Training award is a celebration of our commitment to continuous learning and professional development. To achieve this award, we had to meet specific criteria, including:

  • Having 10 or more learners complete at least one training course for the year.
  • Averaging eight or more course completions per care professional for the year.
  • Utilizing HCP Training for at least three months.

This recognition highlights our dedication to fostering a culture of learning and growth within our organization. We believe that well-trained and informed care professionals provide the highest quality of care to our clients. This award reflects our ongoing efforts to ensure that our team is equipped with the knowledge and skills necessary to excel in their roles. As the Eugene Best of Home Care Leader in Training, we take pride in our efforts to elevate the standards of care in our community.

Gratitude and Acknowledgment for winning Provider of Choice and Leader in Training Awards

We are truly grateful to Activated Insights for recognizing our efforts and presenting us with these prestigious awards. The acknowledgment of our Spokane Branch as the Best of Homecare Provider of Choice and Best of Homecare Leader in Training is a source of immense pride for our entire organization.

We extend our heartfelt gratitude to our caregivers, whose dedication and hard work have contributed to this achievement. It is their commitment to providing exceptional care that has made these awards possible, and we are privileged to have such an outstanding team.

Conclusion

Winning the Eugene Best of Home Care Provider of Choice and Leader in Training awards is a significant milestone for Family Resource Home Care’s Eugene Branch. These accolades inspire us to continue our unwavering commitment to excellence in home care and reinforce our dedication to providing the best possible support for both our caregivers and clients.

We look forward to building on this success and continuing to raise the standard of home care in Eugene. If you or a loved one are seeking exceptional home care services, or if you’re looking to join a team that truly values its caregivers, contact Family Resource Home Care’s Eugene Branch today. Together, we’re setting the standard for home care excellence in our community.

Sources:
Activated Insights