Dear Clients, Family Members and Loved Ones,

We wish to provide an update on our COVID protocols, in response to the rise of cases due to the Delta variant and in regard to new indoor masking guidance. Most importantly, we continue to follow strict infection prevention and control recommendations for all of our caregivers, which are detailed below. Regardless of vaccination status of the client or caregiver, we require caregivers to follow these protocols.

We will continue to follow our infection prevention protocols that allows us to safely and cautiously provide care to you or your loved one, which include:

  1. Requiring all caregivers, whether fully vaccinated or not, to wear a mask at all times while caring for clients.
  2. Providing caregivers with access to disposable masks, gloves, gowns, eye goggles with instructions to not re-use masks or other supplies with multiple clients/shifts. We call this our “one mask, one shift” protocol. A new mask is to be used at every shift.
  3. Requiring all caregivers, whether fully vaccinated or not, to complete an electronic COVID-19 exposure and symptom screening prior to starting client care.
  4. Following infection prevention procedures, including frequent hand washing, sanitizer use, disinfecting spray and wipes, respiratory etiquette, and not working if sick.
  5. Requiring caregivers to stay home if they have known exposure to the COVID virus, monitor for symptoms and quarantine if required.
  6. Encouraging caregivers to get the COVID-19 vaccine through education and continued communication. We cannot mandate the vaccine at this time but we are very proactive in urging all caregivers to become vaccinated.

Due to federal healthcare privacy laws, we cannot share an employee’s vaccination status. Vaccination status is considered part of a person’s personal health information and is protected by HIPPA laws. Laws also require reasonable accommodation for employees who are unable to be vaccinated due to health or religious reasons. We will continue to follow state and federal laws pertaining to these requirements. And, as stated above, home care remains the safest place to received care and we are not aware of any widespread transmission within the home care industry anywhere in the country since the beginning of the pandemic.

Our highest priority is the health of our clients, their families, and our employees. Our state and country are facing a very serious shortage of caregivers and our goal is keep as many caregivers working as possible to serve the ever-increasing demand for our services. We appreciate the opportunity to offer solutions to meet your individual needs. We will keep you updated should changes to this situation occur. We invite you to reach out to our office us with any specific questions.